Limitations And Compatibility

The speed of the system is limited by the amount of information being sent and the link over which it is being sent notably:

• A very large account/product list can cause delays in the page loading, or in extreme cases fail to load the list.
• SOAP communication via NT authentication or SSL will add significantly to response of all web services.

The integration has been designed to work with the following extensions:

• SagePay Server - Sends the transaction ID as an extrinsic.
• Purchase Order - Send the purchase order number as an extrinsic.
• Discount Codes - Sends the discount code as an extrinsic, sends discounted prices for items only, not compatible with order-level discounts.

Finally, please take into account the current limitations:

• The extension can only send the master kit product and/or the kit’s contents to Tharstern, not the whole kit structure.
• Split-shipping and split-payments are currently not supported.
• Order extrinsics are not possible for download products.
• Address and Pricing cannot be ingested into Storefront from Tharstern.
• The VAT rate, rather than the amount is ingested into Tharstern, although both are sent in the XML.
• Orders cannot automatically be marked as shipped in Storefront when they are completed in Tharstern.
• Only artwork for variable PDF job and PDF upload type products can currently be sent to Tharstern.
• Artwork is only sent to Tharstern for PDF upload type products if the product is set as ‘Set status to Rendered and copy to Output Folder’ on product settings admin page under ‘Production Options’ > ‘Final Output Action’.
• Artwork is not sent for master kit products.
• Order-level discounts are not compatible.