Product-Documentation

Troubleshooting

Compatibility

• In-App Help Centre - Adds in Help Centre and Feedback buttons
• Beamer - Adds in Product Updates link
• Text Count - styles the text counter under form fields
• Date Picker - styles calendar icon, date field and calendar pop up
• Text Editor - styles the toolbar
• DAM - styles the buttons to open the DAM pop up
• Suggest a template - Adds in Suggest a template link
• Cookie consent - Changes brand colours
• Fonts to be added into the head in the site options of the admin.

Known Issues

Please refer to the following document to see the known issues: Known issues

To submit a new issue, use the following link: Submit an issue

Limitations

In Chromium browsers (Chrome & Edge) there is an issue with the preview. If refreshing the page when scrolled to the bottom and there’s a long input field dropdown open, or similarly with the ‘Output’ tab selected, then Pageflex will misposition the preview. It won’t recognise the viewport is scrolled to the bottom, rather thinking it’s in the middle of the page. The result of this makes the preview fixed to the top of the page, not in it’s normal position.

Need some more investigation as to why exactly this is happening.

note: Only seems to be a problem when monitor is plugged in and becomes an issue with devtools at 1200px>.

Accessibility

On the Account/Profile page when focussed on the ‘address book’ tab and you click or press the enter key when focussed on the ‘add’ new address icon the pop-up modal will open.

- Firstly it doesn’t focus on the first input within the modal.

- Secondly, if you press enter again it will open this dialog box you can see from the image below#

Missing string when using keyboard and adding new address

Accessibility Notes for Future Fixes

Account/Profile page: unable to add labels to password input forms as content loaded in after insert scripts have run.

Library Page: Unable to rearrange elements as content loaded in after the insert scripts have run.

Invite team members

• Mailto: only accepts plain text, meaning parsing HTML for styling or clickable links is not possible.

Naming a product

Although naming takes place within the breadcrumb navigation, note that templates still require a Finish (aka Name Your Product) step for the design page to function properly.

Site Options

<link rel="preload" as="style" href="https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@24,300..400,0..1,0" />
<link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@24,300..400,0..1,0&display=swap" />
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>