Troubleshooting

Compatibility

In-App Help Centre - Adds in Help Centre and Feedback buttons
Beamer - Adds in Product Updates link
Text Count - styles the text counter under form fields
Date Picker - styles calendar icon, date field and calendar pop up
Text Editor - styles the toolbar
DAM - styles the buttons to open the DAM pop up
Suggest a template - Adds in Suggest a template link
Cookie consent - Changes brand colours
Fonts to be added into the head in the site options of the admin.
RightMarket Core API - used for determining the retired/archived status of templates.

Known Issues

Please refer to the following document to see the known issues: Known issues

To submit a new issue, use the following link: Submit an issue

Limitations

In Chromium browsers (Chrome & Edge) there is an issue with the preview. If refreshing the page when scrolled to the bottom and there’s a long input field dropdown open, or similarly with the ‘Output’ tab selected, then Pageflex will misposition the preview. It won’t recognise the viewport is scrolled to the bottom, rather thinking it’s in the middle of the page. The result of this makes the preview fixed to the top of the page, not in it’s normal position.

Need some more investigation as to why exactly this is happening.

If RM Core API fails to load, then all restricted items on the drafts page and their UI feedback will fail to function.

note: Only seems to be a problem when monitor is plugged in and becomes an issue with devtools at 1200px>.

The confirmation modal step implementation currently intercepts the final download action only. Other actions such as print or approval submission are not currently intercepted. If ordering a print item as part of a kit which has download parts, the modal will appear and indicate it’s a digital download.

Accessibility

On the Account/Profile page when focussed on the ‘address book’ tab and you click or press the enter key when focussed on the ‘add’ new address icon the pop-up modal will open.

- Firstly it doesn’t focus on the first input within the modal.

- Secondly, if you press enter again it will open this dialog box you can see from the image below#

Missing string when using keyboard and adding new address

Accessibility Notes for Future Fixes

Account/Profile page: unable to add labels to password input forms as content loaded in after insert scripts have run.

Library Page: Unable to rearrange elements as content loaded in after the insert scripts have run.

Invite team members

Mailto: only accepts plain text, meaning parsing HTML for styling or clickable links is not possible.

Naming a product

Although naming takes place within the breadcrumb navigation, note that templates still require a Finish (aka Name Your Product) step for the design page to function properly.

Site Options

<link rel="preload" as="style" href="https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@24,300..400,0..1,0" />
<link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@24,300..400,0..1,0&display=swap" />
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>