Product-Documentation

Setting Up

Installation

The installation should include the following files:

The Help Centre and Feedback buttons, their JavaScript, styles and HTML markup is found in the file Inject Markup.htm.

The file Inject Snippet.htm contains the Pendo’s JavaScript snippet which loads the pendo.js script from the Pendo website and runs it. On each page, it creates the global object called pendo which automatically records the user activity.

When our snippet code runs, it first downloads the content of the file

Pendo API Key.txt

This contains the secret key needed for the communication with the Pendo server. If the file is not present, this extension uses the content of the shared folder file

\\O1\Data\Pendo\API Key.txt

The shared folder file is read just once as the deployment starts.

To check if all of the scripts have run correctly, hit the F12 key while your browser is showing an admin or user page, choose the Console tab and type:

pendo.validateInstall() 

Press the Enter key. It displays the visitor and account metadata if the pendo is OK and ready.?

Configuration

The extension only needs to be enabled on the extension configuration page.