Documentation Summary

AI Support Assistant

AI Support Assistant

Answers in seconds, not days.
Users get instant, in-app help the moment they need it, no tickets, no waiting.
Support cut ticket volume and response times, while improving the overall user experience.
It’s like having a support team that never sleeps.

It leverages OpenAI’s GPT-based models, with a retrieval-augmented generation (RAG) pipeline
powered by our internal documentation and historical ticket data.

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